Frequently Asked Questions about book orders (FAQ)

1. How will my books be delivered?

The books will be delivered by ordinary mail from Great Britain.

2. What's the minimum item limit per order?

There is no minimum item limit per order, i.e. minimum order is one book, toy or any other item we have in stock.

3. What's the minimum order amount?

There is no minimum order amount. You can order a single book even if it costs only 2 euros (and still get free delivery).

4. Where can I find the cheapest books?

You can find the cheapest books by browsing through our store. Please note that we don't allow sorting by price, so we're giving you some examples of the most inexpensive books and items we sell. Try to find other interesting items by yourself (hint: search for classics or children's books)!

Books for 3 Euros and less:
William Shakespeare: Romeo and Juliet for less than 2 Euros or see all other editions
Sir Arthur Conan Doyle: The Hound of the Baskervilles (Sherlock Holmes)
Franz Kafka: The Metamorphosis
Niccolo Machiavelli: The prince
Mary Wollstonecraft Shelley: Frankenstein
Fun with Dinosaur Stencils (6 pages)
Dinosaur Sticker/Activity Book (21 stickers)
Check category Maps for other great prices.

5. books are cheaper then the prices of books at Bestseller123. I thought your prices were unbeatable?

Listed prices on really are lower than the prices of our books. However, have in mind that doesn't usually include shipping costs which are 3.99 USD per shipment and an additional 3.99 USD per each item for EU (source: Amazon: Shipping Rates and Times to Europe). You might also have to add customs fees if they apply in your country when ordering from the USA.
Make sure you do a calculation of all hidden costs before deciding on a bookstore solely on price - we at Bestseller123 show all costs with each book, so don't expect to see higher prices when added to the basket if you're from the EU.

6. When I view the book it has one price, but when I try to order the price changes. Why?

The book store with which we are partnered is setting (and changing) prices under their own policies. Prices change often, without notice and the changes depend on availability, exchange rates and special offers. We update prices several times a week but it still happens that some prices aren't the same as when checking out. Prices we have are mainly valid in the EU excluding Denmark, but they sometimes change no sooner than when the order is added to basket.
Also please note that the prices are valid in EU excluding Denmark; if you're from another country or continent the prices often increase because of the higher shipping costs.

7. I have found several books with the same title from same author but with a different price. Where's the catch?

Probably you were looking at different editions of the same book. Note that the book can be hardcover, paperback, mass paperback, or even an e-book - that will affect the price the most. It can also be published by different publishers and they set their prices differently.
Because of different editions these books might have the same content (same text), but the cover could differ, font and spacing could be different, their size could be different and also the number of pages could be different.

8. How long will I have to wait for the books to arrive?

The books will arive very fast, hence the bookstore name Bestseller123.
Usually the books are shipped the next day or two working days after purchase. Delivery time depends on where the books will be shipped:
  • United Kingdom 3-5 working days
  • Europe 7-10 working days
  • US & Canada 14 working days
  • Australia and Rest of the World 7-10 working days

9. Can I pay using my credit card?

Yes. Please take a look at our payment options page for details.

10. Who is running Bestseller123 bookstore?

A Slovenian company web solutions Ltd. Please read more about us.

11. How many books do you offer?

Currently (October 2016) we have more than 2.2 million books available for sale.

12. I have another question, how can I contact you?

The best way to contact us is by leaving feedback on our Facebook page. If you're not a FB user, contact us via e-mail - find our address and contact information here.

13. I have a question about my order, how can I contact you?

If you have already placed your order, you should contact Bookdepository support by e-mail at [email protected]. Make sure you include your order number in your a-mail to them so they can help you faster.

14. Do you have a Facebook page?

Yes! This is our Facebook page, please add us!
If you use Instagram, you can find us here: Instagram

15. Do you have a newsletter?

Yes! Please subscribe to our weekly newsletter with interesting books, new editions, special promotions and lower prices here.

16. Is your site available in other languages than English?

Yes, we have many local versions of our book store. Please check them out at Discover great books and free delivery in almost any country in the world!