Kniha The Nordstrom Way to Customer Service Excellence (Robert Spector, Robert Spector, Patrick D. McCarthy) - A Handbook for Implementing Great Service in Your Organization

The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization

Autor: Robert Spector, Robert Spector, Patrick D. McCarthy

paperback
Kategória: Služby zákazníkom
John Wiley and Sons Ltd
Naša cena knihy: 27.94 EUR
(cena aktualizovaná 20.08.2025)

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