Flying High in a Competitive Industry: Cost-effective Service Excellence at Singapore Airlines

Auteur: Jochen Wirtz, Loizos Th Heracleous, Jochen Wirtz, Nitin Pangarkar

hardback Categorie: Klantenservice McGraw-Hill Education - Europe Onze boekprijs: 21.36 EUR (prijs bijgewerkt op 19.08.2025) Gratis verzending in Nederland meer Reacties en beoordelingen van lezers: Amazon

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